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After-Sales Service

After-Sales Service

Each piece of THIALH jewellery is made of precious materials, and here you can find expert advice on how to maintain them. THIALH jewellery experts will meticulously provide warranty and after-sales service. We invite you to visit THIALH boutiques to learn about THIALH personalised services.  
Storage of Jewellery Pieces

Storage of Jewellery Pieces

Because jewellery pieces may scratch each other if they are in contact, do not store pieces together. It is recommended that you store each piece separately in a THIALH jewellery box. Necklaces should be buckled and kept flat to avoid knotting or link deformation.
Cleaning and Care of Jewellery Pieces

Cleaning and Care of Jewellery Pieces

It is recommended that each piece of THIALH jewellery be cleaned on a regular basis. If your jewellery is inlaid with precious stones such as malachite, chalcedony, pearls, emeralds, etc., it is recommended that they should be professionally cleaned by THIALH boutiques. If your jewellery is not ...
Daily Maintenance

Daily Maintenance

Do not let jewellery make contact with perfume, soap, chemical products or cosmetics, otherwise it will change the color and appearance of the jewellery. It is recommended to put jewellery on only after any perfumes or cosmetics are dry. Do not allow jewellery to come into direct contact with wa...